Business blogging – should I bother?Running your own business is hard – whether you’re a sole trader, or run a small business with a handful of staff – the pressure’s always on. So, isn’t having a business blog just something else to worry about, after all – you’ve got a website, isn’t that enough?W...
Business owners want to generate sales by finding potential new business partners via introductions and recommendations - networking with the right people can be a great way of doing just that.But what else can it help you with?Gathering general business information – by sharing conversations with o...
Small businesses employing less than 100 people are statistically most at risk from fraud. The National Fraud Office reports that out of 500 businesses surveyed, 136 had detected and experienced fraud. That’s more than 25% - and what about the fraud that goes undetected and unreported?How can a smal...
If you ask any marketer, Facebook is a necessary evil. Use it right and you'll develop a sales pipeline. But that success is going to cost you in sanity, money, and grey hairs over their poor customer service. Facebook is losing popularity—and fast. Even before the Cambridge Analytica scandal, Face...
The Do’s and Don'ts Before You Spring into ActionYou have a spring in your step. You have it all figured out. No more line managers or deadlines, no more arrogant customers or late-night shifts. You have an idea and you’re ready to start your business.Stop. Before you put all your eggs into the busi...
Customer service is a phrase we are all familiar with, but can be interpreted many different ways.I have been in customer facing roles for several years, starting as a Christmas temp at BHS and working my way up to manage the Ipswich store up until its closure. Whilst there was no happy ending for B...
Are you holding back your business?Many small and medium-sized business leaders risk becoming the biggest impediment to their business growing.A bold claim, you may say.Why?Simply because they get sucked into working in the business and consequently don’t spend enough time on the business.Sometimes ...
So you have Twitter but you don't love it?Here you will find a few tips as to how I feel you should use Twitter and make it work better for youDone well, you can exude your business personality across Twitter – you can ignite imagination, inform and share content that has synergy with your business....
Cloud accounting is a term we’re hearing more and more these days but what use is it to the small business owner?Essentially, cloud accounting is where your accounting software is based in the online cloud rather than on your office computer and you access all your data using an internet browser.Thi...
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