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Better Business Communication

Tue Mar 22 2022
Whether it’s conversations with our customers, suppliers or staff, few take the time to gain the edge of self-awareness and perception.

April Event in Norwich

MENTA are proud to be delivering training support in Norwich at the recently opened Business Support Hub (within the Forum) This exciting space is overseen by the team from The Norwich business improvement district.

‘Help me be a Better Business Communicator’

‘People buy people first’ - whether it’s conversations with our customers, suppliers, stakeholders, partners or staff, and yet few of us take the time to gain the psychological edge of self-awareness and perceptions of others.

People often say the ‘golden rule’ in customer service and sales is to ‘treat people as WE want to be treated’… but in reality, to be truly successful we need to ‘treat people as THEY want to be treated’.

In this free ‘taster’ session, we will help you to understand yourself better, identify how you prefer to behave and communicate and the impact you have on others of the same and differing styles. We’ll give you the ability to spot other’s preferences (or type) so you can flex the way you interact with them to increase your appeal and influence.

We’ll get you well on the way to gaining the ‘secret edge’ in business and also signpost where you can get even more help as you build your business.

For your free ticket, please click here


Your MENTA Business Support trainer:

Tim Cooke is one of the UK's most experienced, specialist trainers / coaches in management and business team development, he brings a wealth of experience and knowledge in business management, leadership, team development, strategy, stakeholder management, sales and service gained from over 37 years experience in many leadership roles across a variety of business sectors.

Tim worked with many budding and small enterprises plus over 20,000 leaders, from newly established through to executive teams, across a variety of businesses (eg, Coutts, Adam and Company, Nat West, RBS, RBS International, Drummonds) both in UK and abroad.

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